BERMUDA’S SUPPORT SYSTEM

Adventist Community Services (Charity #110) 43 King Street, Hamilton

Contact: Dora Baker (441) 704-5066 Email 1: dorabaker67@gmail.com Email 2: communityservicesfederationbda@gmail.com 

Service: Food and community support (see food section locations) 

Age Concern (Charity #137) 17A Brunswick Street, Hamilton

Contact: Dr. Claudette Fleming (441) 238-7525 Email: director@ageconcern.bm Website: www.ageconcern.bm

Service: Information, advice, assistance, and referrals for Seniors and Caregivers needing general assistance. Call for assistance. 

Bermuda Diabetes Association (Charity #143) Hilton Hill Diabetes Centre, 22 Princess Street, Hamilton

Contact: Kim Day (441) 297-8427 Email: info@diabetes.bm Website: www.diabetes.bm 

Service: Assistance with affordable medication. Pharmacy and medication advice and support available onsite  Monday, Tuesday, and Thursday 8:30am – 6:30pm; Wednesday & Friday 8:30am – 4:30pm 

Coalition for the Protection of Children (Charity #334) 38 Mount Hill Road, Pembroke 

Contact: (441) 295-1150 Email: cpc@coalition.bm Website: www.coalition.bm 

Service: Hardship support services, including food vouchers for families with children under the age of 17 only. Call  in for appointments Monday to Friday 9:00am – 4:00pm 

Open Airways Bermuda (Charity #458) (no physical address) 

Contact: Mary Ellen Ewles (441) 238-3261 Email: mary@openairways.com Website: www.openairways.com

Service: Assistance with affordable Asthma/COPD inhalers and medications. Information, advice, and assistance  with asthma/COPD and other breathing concerns provided FREE of charge (in-person, over the phone, online, etc.)  

The Salvation Army (Charity #93) 44 King Street, Hamilton 

Contact: Chandra-Lee Bascome (441) 292-2586 Email: chandra-lee.bascome@salvationarmy.bm Website: www.salvationarmy.ca/bermuda/home/locations_contact 

Service: Foodbank and Emergency Housing Services (see Food Section for details of hot food services available)  North Street Hall Foodbank – Tuesday to Friday between 9:30am – 1:00pm 

***Requirements for picking up at the Food Bank, you are required to have 1 photo ID (work permit or driver’s license) and a document (bill, bank statement, etc.)

FOOD SERVICES

These are agencies providing a regular schedule of prepared meals and meals-to-go.  

Cathedral of the Most Holy Trinity (Charity #306) 29 Church Street, Hamilton 

Contact: Susannah Frith (441) 331-6449 Email: zanzcaf@ibl.bm Website: www.anglican.bm 

Service: Food – Boxed Dinner – Seven Days a Week between 12:15-12:45pm or until meals run out 

Christ Church 96 Middle Road, Warwick 

Contact: David Thompson (441) 705-4600 Email: christchurch@logic.bm Website: www.christchurch.bm

Service: Food – Lunch – Six Days a week (not open Sundays) between 12:30pm – 2:00pm and Breakfast on  Saturdays @ 8:30am- 10:00am; and laundry and shower facilities Saturdays 8:00am -12:00pm 

Focus Counselling Services (Charity #371) 36 Union Street, Hamilton 

Contact: Leslie Grant (441) 296-2196/(441) 705-4991 Email: info.focus@focus.bm Website: www.focus.bm

Service: Food-Breakfast, Lunch, and showers five days a week (M-F 8:00-10am and 12-1:30pm). Providing telephone and online addiction counseling and support – please call. – responding to critical cases in person, no appointment necessary.  

First Baptist Church 134 Middle Road, Devonshire 

Contact: Rev. Gordon Shaw (441) 236-7414 Email: secretary@fbc.bm Website: www.firstbaptistbermuda.com

Service: Dinner – Wednesdays between 3:30-5:00pm, or until supplies last. First come, first served 

Hamilton Seventh-day Adventist Church (Charity #110) 43 King Street, Hamilton 

Contact: Marva Trott (441) 535-5546 Email: dorabaker67@gmail.com Website: www.hamiltonsda.org

Service: Food – Takeout meal – Wednesdays between 4:00pm – 5:30pm 

St. David’s Seventh-day Adventist Church (Charity #110) #113 Building, Southside Road, St. Georges DD03

Contact: Dora Baker (441) 704-5066 dorabaker67@gmail.com 

Service: Food – Takeout meal – Wednesdays between 5.00pm – 6.30pm 

Meals on Wheels (Charity #109) 103 South Road, Paget 

Contact: Tannika Rodrigues (441) 236-1815 Email: mowadmin@logic.bm Website: www.mealsonwheels.bm/mow

Service: Food delivery – 5 meals weekly, 2 delivered on Monday and Wednesday, and 1 on Friday to qualified recipients. Qualified recipients are primarily seniors who are unable to prepare meals for themselves and have no dependable person who can do so. Diets include renal, diabetic, and other dietary requirements.  

The Eliza Dolittle Society (Charity #567) 64 Middle Road, Warwick 

Contact: Clare Mello (441) 333-4483 Email: teds.director@gmail.com Website: www.theelizadolittlesociety.bm

Service: Food – Grocery bags for pick up from location Tuesdays, Wednesdays & Thursdays between 10.00am – 2.00pm. and Saturdays between 10:00am – 12:30pm. 

The Salvation Army (Charity #93) 44 King Street, Hamilton 

Contact: Chandra-Lee Bascome (441) 292-2586 Email: chandra-lee.bascome@salvationarmy.bm Website: www.salvationarmy.ca/bermuda/home/locations_contact 

Service – Hot Meals 

1) Takeout – North Street Feeding Programme – Mondays, Tuesdays, Thursdays, Fridays & Saturdays @  5:15pm – 5:45pm 

2) Street Ministry Van (Hamilton) – Monday to Saturday @ 5:15pm – 6:30pm

3) St. George’s Church, 6 Governor’s Alley, St. George’s – Wednesdays & Fridays from 9:00am – 12:00pm

4) West End Community Church, 15 Cambridge Road, Somerset – Wednesdays from 4:00pm – 5:45pm 

DEPARTMENT OF FINANCIAL ASSISTANCE 

To start the process to obtain government Financial Assistance, the first thing to do is to collect and complete the Department of  Financial Assistance’s application process. The application must be collected in person from 1st-floor Global house  Monday-Thursday 10-11:45am and 2-3:45pm. Third Sector Hardship Support Providers can assistant in the application process. 

SHELTER 

The Salvation Army (Charity #93) 44 King Street, Hamilton 

Contact: Chandra-Lee Bascome Email: chandra-lee_bascome@can.salvationarmy.org Website: www.salvationarmy.ca/bermuda/home/locations_contact 

Service: Call for availability 

HEALTH CARE SERVICES 

Action on Alzheimer’s and Dementia (Charity #929) 16 Burnaby Street, Hamilton 

Contact: Liz Stewart or Marie Fay (441) 707-0600/(441) 704-0387 Email: alzbermuda@yahoo.com Website: www.alzbermuda.com

Service: Caregiving and mental telehealth services for people living with Dementia – Please call for services 

Age Concern (Charity #137) 17A Brunswick Street, Hamilton 

Contact: Dr. Claudette Fleming (441) 238-7525 Email: director@ageconcern.bm Website: www.ageconcern.bm

Service: Call service to provide information, advice, and referrals for Seniors and Caregivers needing general assistance. 

Bermuda Cancer & Health Centre (Charity #70) 46 Point Finger Road, Paget 

Contact: Lynne Woolridge (441) 236-1001 Email: info@chc.bm Email: www.chc.bm 

Service: During Shelter in Place, all Diagnostic Imaging patients are being scheduled by physician referral. Radiation therapy continues to provide treatment for patients Monday to Friday, support will also be provided via telemedicine. Diagnostic Imaging (441) 236-1001 ext. 1010 Radiation Therapy (441) 236-7035/(441) 236-1001 ext. 3000 

Bermuda Diabetes Association (Charity #143) Hilton Hill Diabetes Centre, 22 Princess Street, Hamilton

Contact: Kim Day (441) 297-8427 Email 1: info@diabetes.bm Website: www.diabetes.bm 

Service: Assistance with affordable medication. Pharmacy and medication advice and support available onsite  Monday to Friday between 8:30am and 3:30pm. 

Bermuda Red Cross (Charity #419) Charleswood, 9 Berry Hill Road, Paget 

Contact: Ann Spencer Arscott (441) 236-8253 Email 1: director@bermudaredcross.com or Email 2: Diane Gordon at  disaster@bermudaredcross.com Website: www.bermudaredcross.com 

Service: Psycho-social first aid support for individuals in quarantine, first responders and the community 

Child and Adolescent Services (MAWI) 44 Devon Springs Road, Devonshire 

Contact: (441) 249-3370 

Contact: 24-HOUR EMERGENCY HOTLINE (441) 239-1111 

www.bermudahospitals.bm/services-listing/mental-health/child-amp-adolescent-services

Service: The CAS team offers telephone support services for parents and children who may be struggling with fears and worries about illness, being isolated, or coping with all the changes. Monday to Friday between 9:00am  – 5:00pm. CAS offers mental health services for children up to 18 years old. 

EMOTIONAL SUPPORT

Contact: 24-HOUR EMERGENCY HOTLINE (441) 543-1111 

Service: Anxious, sad, overwhelmed, stressed? During this difficult time, the Emotional Wellbeing Hotline is here for you. Experienced mental health practitioners are available to speak with you and to offer support, 5:00pm – 9:00pm, Monday, Wednesday, and Friday. Call (441) 543-1111. 

Employee Assistance Programme Washington Mall, 20 Church Street, Third Floor, Unit 311, Hamilton

Contact: Latisha Lister-Burgess (441) 292-9000 Email: info@eap.bm Website: www.eap.bm 

Service: Virtual (Tele-Medicine) Counselling on Monday to Thursday 9.00am – 7.00pm, Fridays 9.00am – 5.00pm – available to employees of member agencies 

Family Centre (Charity #378) Sunshine League House, 27 King Street, Pembroke 

Contact: (441) 232-1116 Email: info@tfc.bm Website: www.tfc.bm 

Service: Mental health and behavioral support, crisis counseling, and group support for families with children aged 4-18 years old, Monday to Friday between 9:00am – 6:00pm via telehealth during mandatory work from home guidance. In-person services resume as government guidelines allow with all safety precautions in place. Please reach out and ask to speak with a screener to access our services. 

Mid-Atlantic Wellness Institute 44 Devon Springs Road, Devonshire 

Contact: 24-HOUR EMERGENCY HOTLINE 239.1111 

www.bermudahospitals.bm/services-listing/mental-health/acute-care 

Service: The service operates a crisis intervention team, which responds to after-hours mental health crises, and features crisis resolution and early intervention care approaches. Liaison psychiatric services are provided to patients in KEMH.  

Open Airways Bermuda (Charity #458) (no physical address) 

Contact: Mary Ellen Ewles (441) 238-3261 Email: mary@openairways.com Website: www.openairways.com

Service: Assistance with affordable Asthma/COPD inhalers and medications. Information, advice, and assistance  with asthma/COPD and other breathing concerns provided FREE of charge (in-person, over the phone, online, etc.)  

P.A.L.S. Cancer Care in Bermuda (Charity #171) 18 Point Finder Road, Paget 

Contact: Colleen English DeGrilla (441) 236-7257 Email: info@pals.bm Website: www.pals.bm 

Service: Nursing, palliative care, physician, medical equipment and medical supplies for cancer patients. During  Shelter in Place period, the office hours will be 9am-1:00pm for essential face to face appointments and  supply/equipment collection. Support will also be provided via telemedicine. After 1pm, services are provided  on a medical emergency basis. 

Project Action (Charity #561) Rosehill, St. George’s 

Contact: Cindy Swan (441) 735-1955/(441) 292-0445 Email: bermudaprojectaction@gmail.com 

Website: www.facebook.com/ProjectActionBermuda 

Service: Provides free transportation for Seniors, and the physically challenged daily. Call to arrange for pickup.

Solstice Vallis Building 3rd Floor, 58 Par La Ville Road, Hamilton Bermuda HM11 

Contact: Ann Paul (441) 292-3456 Email: info@solstice.bm Website: www.solstice.bm 

Service: Solstice provides comprehensive mental health services for children, adults, couples and families with  counselors, therapists, psychologists and a psychiatrist. Currently offering telehealth sessions and in person for  those that are unable to do telehealth sessions. Limited detox services available. Online therapeutic groups for children are ongoing. 

The Bermuda Legion (Charity #809) 

Contact: Carol Everson (441) 293-3975/(441) 234-1880 Email: nosoldierleftbehind@hotmail.com 

Service: Range of support for War Veterans and Veterans of conflict and their widows, families, and caregivers. 

Vision Bermuda (Charity #90) Beacon House, 3 Beacon Street, Hamilton 

Contact: Theresa Hall (441) 292-3231/(441) 335-0040 Email: executivedirector@visionbermuda.bm Website: www.visionbermuda.bm 

Service: Needs-based support for visually impaired 

Women’s Resource Centre (Charity #267) Sofia House, 48 Church Street, Hamilton 

Contact: Tina Laws (441) 533-3882 Email: wrc@wrcbermuda.com Email: www.wrcbermuda.com

Call Service: Providing Counselling, Community-Driven Education and Supportive Services and Advocacy (information, referrals, guidance, warning letter, etc) 

SAFETY: DOMESTIC/CHILD ABUSE 

Centre Against Abuse 3 Brooklyn Lane, Pembroke 

Contact: Laurie Shiell (441) 292:4366 Email: info@centreagainstabuse.bm Website: www.centreagainstabuse.bm EMERGENCY HOTLINE (441) 297-8278 

Service: Providing adult male and female survivors of domestic abuse and sexual assault, access to Hotline, telephone counseling, safe housing, and protection orders. 

Department of Child and Family Services Custom House, 131 Front Street, Hamilton 

Contact: To report any child protection matters to the Department, please call (441) 278-9111 – available 24-hours a  day 

DRUG ABUSE/USE 

Alcoholics Anonymous (no physical address) 

Contact: (441) 297-0965 Email: bermudaintergroup101@hotmail.com Website: www.aa.bm 

Service: Due to the Covid-19 global pandemic, ALL Bermuda AA meetings are now available online via ZOOM. Please visit their website for days and times. 

Focus Counselling Services (Charity #371) 36 Union Street, Hamilton 

Contact: Leslie Grant (441) 296-2196/(441) 705-4991 Email: info.focus@focus.bm Website: www.focus.bm

Service: Providing telephone and online addiction counselling and support – please call – responding to critical cases in person, no appointment necessary.  

Pathways Bermuda (Charity #806) 61 Verdmont Road, Smith’s 

Contact: Gita Blakeney-Saltus (441) 236-0823/(441) 534-9882 Email: gbsaltus@pathwaysbermuda.bm  Email 2: info@pathwaysbermuda.bm Website: www.pathways.bm 

Service: Addiction related counselling via telemedicine. Monday to Friday between 9:00am – 5:00pm for new clients. Call for services. 

Solstice Vallis Building 3rd Floor, 58 Par La Ville Road, Hamilton Bermuda HM11 

Contact: Ann Paul (441) 292-3456 Email: info@solstice.bm Website: www.solstice.bm 

Service: Currently offering sessions on telehealth and in person for those that are unable to do telehealth sessions  and detox services available. Online and small therapeutic groups for children are ongoing 

Turning Point Substance Abuse Programme (MAWI) 44 Devon Springs Road, Devonshire

Contact: Shirley Place (441) 239-2038 Email: shirley.place@bhb.bm Website: www.bermudahospitals.bm/services-listing/mental-health/substance-abuse 

Service: Requests for Detox Services and Opioid Treatment Programme will be assessed by the Clinical Team on an  as needed basis. Urgent cases will be assessed based on medical need. For assessment, please contact the main  office to be connected with one of the Counsellors. While assessments will take place, new admissions will depend  on medical necessity. Therapy through telephone contact and tele-medicine options for existing clients. Any  persons not currently in services who are seeking to schedule an intake should call the main office.